On 15th May 2023, KOSHC will be changing our Child Care Management Platform from Kidsoft to XAP. Please read below the attached Family Welcome Pack PDF for more information on XAP.
You will receive an activation email from XAP on Tuesday 3rd May.
What do you need to do?
On Tuesday 3rd May:
- If you are paying via Direct Debit or Credit Card, you will need to set up a new Direct Debit Request via XAP Guardian Portal or the XAP Smile App.
- Enter and confirm your children's medication & other relevant records, including Guardian other nominees.
From 8th May:
- Login and confirm if all bookings for your children are correct, if not you will be able to make/change the permenant bookings.
Use XAP Guardian Portal and/or XAP Smile App for all bookings, payments & managing your children's authorised contacts, pickups, etc.
Pay your invoices using new BPAY details on your XAP account or by Direct Debit or Credit Card.
Any bookings past 15th May, must be done via XAP.
Questions: Feel free to contact us via email firstname.lastname@example.org
Guides on XAP can be found here: Xap Guide for Parents